Swedish Match develops, manufactures and sells quality products with market-leading brands in the product areas Snus and moist snuff, Other tobacco products (cigars and chewing tobacco), and Lights (matches, lighters, and complimentary products). They employ close to 5,000 people and operate in 10 countries, including the Netherlands, Switzerland, USA, and Brazil. For more information please visit www.swedishmatch.com
The company’s vision company vision is to build shareholder value by offering tobacco consumers fun products of superior quality in a responsible way. By providing products that are recognised as safer alternatives to cigarettes, Swedish Match can contribute significantly to improved public health.
The role of Customer Experience Analytics Specialist is newly-formed in the organisation and crucial for the Marketing department. The purpose of the role is to support VP Marketing and team to grow the Portfolio by analysing consumer data more effectively and translating it into actionable consumer intelligence.
This person will gather data from Business Control, Consumer Insight, E-Commerce teams and other existing or new data sources and unify it in order to produce structured, objective and highly meaningful reports and recommendations. These reports will help increase performance, smoothen processes as well as enable the Marketing leadership to take the right decisions. In the role of the Customer Experience Analytics Specialist you will support the VP Marketing in building, gathering and filtering customer experience data and contribute to strategy and marketing decision-making.
In this role, you will:
At Swedish Match, we believe that the success of the Company is largely impacted by the success of our employees.
By taking this opportunity you will get a chance to making a visible and meaningful difference in the organisation by building a new centre of excellence within marketing as well as impacting the further development of the overall business on a European level.