Digital Business Manager to a well-established and growing company!

Hydroscand AB Stockholm

Company

Role

We are now looking for a Digital Business Manager to help Hydroscand extend their digital purchasing journey to global level and setting the direction for an efficient omnichannel approach. Besides launching new e-commerce solutions, you will also be responsible for continuously developing the online offer in the different markets to ensure that they deliver on commercial targets. 

Hydroscand is an established and well-known supplier of hoses and fittings for a broad range of needs. The company has over the years grown both organically and through acquisition and is now established in 20 countries with more than 240 branches. 

The potential of using automated and digital channels is huge and this role is about setting a central hub to help the local regions making use of new technology solutions to offer a digital purchasing and e-commerce solution.   

drive digitalization process

The role

As Digital Business Manager you will drive the development and implementation of Hydroscand’s e-commerce solution and other automated solutions. Today, Hydroscand has an e-commerce business in Sweden and more countries will follow.  The company is currently going through a digitalisation process and are at different stages in this development in different regions. This will be a leading role in this change process and it requires both experience of similar processes as well as a down to earth approach in explaining and taking the organisation through these changes. This is a great opportunity to make a big impact in a traditional business going through a period of change. 

Main responsibility

  • Set the requirements of the e-com solution on a global level and how the purchasing journey should work
  • Prepare the organization to make the next step into a higher degree of automation and multichannel sales processes
  • Identify and propose opportunities to achieve business goals through the use of digital tools and channels.
  • Set the customer-facing digital roadmap on an international level as well as articulating the short- and long-term vision to all relevant stakeholders
  • Increase the digital competencies within Sales, Marketing and all other Customer Facing Functions
  • Manage and develop their PIM solution
  • Guide the team through digital customer journeys, educate and create buy-in for digitalization activities from ordering, information gathering, conversions, UX etc.
  • Work with internal IT teams and manage agency partners to fully utilize and improve existing platforms, and explore new opportunities, aligned with the business goals.
  • Preferably experience from website administration to maintain site performance, product range and portfolio presentation across our 20 markets
  • Coordinate go-to-market tools to support the sales force/front-end and set requirements on future development
  • Ensure a customer experience that drives the desired behavior throughout the customer journey, as well as is giving the organization all ingredients to continue to do so.

Your background

The key to being successful in this role is to be able to adapt and implement new digital solutions and methods in an established organisation. You will need to have the ability to take the organisation through this period of change, meaning both talking to the board but also explaining digital opportunities to the employees at the different branches who are used to meet clients.

  • Experience from digital business development and successful project management within digitalization activities
  • Ability to understand technical requirements, craft solutions across multiple products and to work with IT/Technical departments
  • Work experiences with processes and agile development methodologies in international teams
  • Relevant academic background
  • Outstanding analytical skills with high attention to detail
  • Excellent communications skills, innovative and creative thinker
  • Customer focused and result driven

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Bertil Englund
Konsult. Head of Commercial
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